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Practice 02

Operations

Margin and reliability are built in the operating model, not in the budget review.

Problems we solve

When clients call us.

  • Revenue grows but margin does not follow.
  • Delivery is inconsistent and depends on a handful of people.
  • Supply and demand planning is manual and reactive.
  • The organisation is busy without being productive.

Capabilities

What the work involves.

A documented operating model, quantified efficiency gains, and owners accountable for each one.

Operating model design
Process improvement
Supply chain
Organisational efficiency
Performance improvement

Method

The same engagement discipline applies to every practice.

  1. 01

    Discover

  2. 02

    Diagnose

  3. 03

    Analyze

  4. 04

    Recommend

  5. 05

    Execute

  6. 06

    Measure

Discuss a operations challenge.